HOLDS MADE SIMPLE

Keep Holds Moving

Track reservation holds, waitlists, and release timers in one place. Send customer updates, route tasks to the right staff, and cut missed releases.

Graphite tablet kiosk, queue markers and timer cube glowing on a dark stone plinth.

BEST SELLERS

Tools Teams Use Daily

Lead with the products customers compare first: clear names, real benefits, prices, badges, and fast links to buy.

Top-down flatlay of tablet, two tokens and a timer block on pale plaster.
-29%Up to 2 sites

Retail Hold Starter

£49/mo

£69/mo

Simple pick for small shops

Low-angle hero of a waitlist desk pack on travertine, alert domes glowing beside a slim tablet and baton.
HOTFront desk use

Waitlist Desk Pack

£59/mo

Queue guests with less paper

Macro of brushed-aluminum timer cylinder, display puck and hold chips on pewter stone.
Save 20%Timer rules

Release Timer Kit

£39/mo

£49/mo

Free holds on time

Tablet kiosk with route tiles and ticket tray on a dark studio surface.
NEWTeam alerts

Store Task Router

£69/mo

Send jobs to the right person

Slate table hold planner with tablet and pegs on travertine, one peg settling into place.
TopFor venues

Table Hold Planner

£79/mo

£89/mo

Keep table holds in order

Low product shot of a Counter Hold Board with cream status pebbles on a stone slab.
BestQuick view

Counter Hold Board

£44/mo

See live hold status fast

Macro of a reserve box, timer puck and tags on stone with mist
-15%Item holds

Stock Reserve Tool

£64/mo

£74/mo

Hold items with a timer

Tablet kiosk with glowing beacon and message tokens on a terracotta hold station.
PopularText alerts

Waitlist SMS Pack

£24/mo

Keep guests up to date

Seasonal offer

Top Hold Plans

Feature one bundle, collection, or gift guide with enough context to make the offer feel intentional.

Dark dramatic bundle of tablet, timer cube, queue pegs, route tiles and alert beacon on a black plinth.
Save £40

Hold Desk Bundle

Track holds, timers, and team tasks in one plan for one site.

£79/mo

Featured offer
Sunlit marble retail counter with brass trays and linen parcels
POPULAR

Retail Hold Tools

Oak bar top with blurred stools and teal reflections in warm afternoon light.
POPULAR

Venue Waitlists

The Map

Social proof

Loved by Customers

Pair customer language with practical buying reassurance so shoppers can decide without hunting for policies.

We cut missed holds and staff now see the next step fast

W

Marta Bell

Verified buyer

Customer alerts and timers stopped the daily rush at our desk

C

Elliot James

Verified buyer

Complete the basket

More Hold Tools

Overhead flatlay of a tablet, routing tile, hold marker and dock on pale stone
Starter1 location

Starter Site Plan

£39/mo

1 location

Macro of two tablets, teal pucks and a tiered stand on stone and walnut, lit with raking light.
PopularUp to 5 sites

Growth Site Plan

£89/mo

Up to 5 sites

Flashing beacon beside a sealed wrap and card cradle on a dark studio surface.
NewPer account

SMS Alert Add-On

£19/mo

Per account

Macro of a timer rule pack with stacked discs, ringed cylinder and release tag.
Auto release

Timer Rule Pack

£29/mo

Auto release

Ivory queue tower, nested tokens and slim stand on travertine with warm blurred bokeh
Save 10%Queue alerts

Waitlist Plus

£49/mo

Queue alerts

Overhead service desk kit with open routing tabs, tray and dock on warm limestone.
Handoffs

Service Desk Kit

£59/mo

Handoffs

Macro flat lay of linked shift tags and slim cards on pale stone, lit by raking daylight.
TopShift alerts

Retail Team Plan

£79/mo

Shift alerts

Dark venue ops product cluster with tablet mount, route blocks and alert pucks on matte-black surface.
BestFor busy venues

Venue Ops Plan

£99/mo

For busy venues

Questions

Common Questions

Quick answers before visitors choose a product, service, or next step.

01Who is Hold App for?+

It fits retailers, venues, and service desks that need one place for holds, waitlists, timers, and team tasks.

02Can staff get task alerts?+

Yes. Route each hold task to the right person when an item is due, moved, or cleared, so staff do not chase updates.

03Do customers get notices?+

Yes. Send email or text alerts when a hold starts, nears release, or gets freed, so customers know what to do next.

04Can I manage more than one site?+

Yes. Run many sites from one dashboard and keep each hold list, timer rule, and team view in the right place.

05Is it good for busy counters?+

Yes. It keeps hold details, timers, and next steps in one view, so busy counters can act fast without guesswork.

06How do I start?+

Book a demo, set your hold rules, add your team, and start with one site. You can grow from there when you need to.

Hold Tips by Email

Get one short email a month with hold tips, product notes, and release timer ideas.